Our team
Chief Executive Officer (CEO)
Partner and Vice President, Business Development
Partner & Chief Financial Officer (CFO)
Managing partner
Chief Technology Officer (CTO)
Head of product
Crypto Support
Customer Care & Support
If you have any questions about how it works on our trading platform, please contact your assigned broker directly. If you have not yet set up an account with a broker, let us know and we’ll connect you. If you experience any issues or have questions regarding your broker’s support, don’t hesitate to contact us and we will take immediate steps to resolve the matter.
Support Hours
If you encounter any issues or have questions, Fortisbay Sylor's customer support team is available 24/7. If you can’t reach us straight away, we guarantee our team will follow up and resolve your query at the earliest opportunity.